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Q&A
- Does this pencil transfer to any types of fabric, such as cotton, poly/cotton, T-shirt, sweatshirt blends. I have an old pencil I've been trying to use and it does not transfer at all. Do they get to old to work?
- Thank you for your question. It’s possible that, over time, the toner in the pencils may change due to factors such as storage temperature or environmental conditions. Can you confirm whether the pencil transfers properly onto the tissue paper, and that the issue occurs only when ironing the design onto the material? Please email us at pcusa.customerservice@prym.com, and we’ll be happy to work with you to troubleshoot the issue and help ensure it transfers correctly.